Building The Future of
Digital Health and Care
Blinx Healthcare is the UK health technology partner enabling health, social care, local government and VCFSE organisations to work as one co-ordinated system through PACO — our integrated digital platform.
PACO connects data, teams and organisations in real time, enabling shared insight and operational integration to support earlier intervention, proactive decision-making, and more human, holistic care centred around what matters most to people and communities.
One platform. One price. Less friction. More impact.
By simplifying fragmented digital landscapes, PACO releases time, capacity, funding and focus back into frontline delivery, prevention and neighbourhood-based care.
We work as true system partners — co-designing, co-producing and co-delivering solutions that turn ambition into action and deliver real-world change.
Built to evolve with you. Everything we do is guided by a simple principle:
Do With, Not To.
One Person.
One System.
One Platform.
One Person.
One System.
One Platform.
Bringing together all the core capabilities below to provide a strong digital foundation for every system partner
Connected Digital Front Door
Manage the full journey from request to resolution with smart triage, automated workflows, and seamless communication.
Manage demand, reduce admin burden, and improve experience for patients and staff.
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Connected Digital Front Door
- OCVC, online care navigation, digital triage and self-booking
- Digital communication, campaigns and bulk invites
- Automated call/recall, admin tasks, and appointment booking
- Fully coded entries into EMIS and TPP with live appointment sync
- Scalable delivery across PCNs, GP federations, and wider partners
Neighbourhood EHR Platform
Enable neighbourhood working through connected data and operational integration across multi-agency and at scale teams.
Delivering a full EHR while integrating seamlessly with existing clinical systems. One platform. No add-ons.
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Neighbourhood Platform & Clinical EHR
- Full clinical EHR and operational neighbourhood platform
- Shared data, care planning and case management
- Cross-organisational workflows, communication, and booking
- Access anywhere: mobile, tablet, or desktop
- Urgent care flows (e.g. ITK, Pathways, PACS)
Business Intelligence & Analytics
End-to-end visibility across care pathways, enabling targeted intervention, operational improvement, and continuous learning.
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Business Intelligence & Analytics
- Business Intelligence & Analytics
- Real time performance, population health and activity insight
- Rota management and workforce visibility
- Digital workforce passport
- Real-time operational reporting
AI-Enabled Workflows & Research Ready
Less admin. More capacity. Greater research output.
Smart clinical AI assistant.
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AI-Enabled Workflows & Research Ready
- Ambient voice transcription
- AI-powered record summarisation
- AI-optimised SMS
- Research-ready data infrastructure
Connected Digital Front Door
Manage the full journey from request to resolution with smart triage, automated workflows, and seamless communication.
Manage demand, reduce admin burden, and improve experience for patients and staff.
Capabilities
- OCVC, online care navigation, digital triage and self-booking
- Digital communication, campaigns and bulk invites
- Automated call/recall, admin tasks, and appointment booking
- Fully coded entries into EMIS and TPP with live appointment sync
- Scalable delivery across PCNs, GP federations, and wider partners
Neighbourhood EHR Platform
Enable neighbourhood working through connected data and operational integration across multi-agency and at scale teams.
Delivering a full EHR while integrating seamlessly with existing clinical systems. One platform. No add-ons.
Capabilities
- Full clinical EHR and operational neighbourhood platform
- Shared data, care planning and case management
- Cross-organisational workflows, communication, and booking
- Access anywhere: mobile, tablet, or desktop
- Urgent care flows (e.g. ITK, Pathways, PACS)
Business Intelligence & Analytics
End-to-end visibility across care pathways, enabling targeted intervention, operational improvement, and continuous learning.
Capabilities
- AI natural language search and case finding
- Real time performance, population health and activity insight
- Rota management and workforce visibility
- Digital workforce passport
- Real-time operational reporting
AI Workflows & Research
Less admin. More capacity. Greater research output.
Smart clinical AI assistant.
Capabilities
- Ambient voice transcription
- AI-powered record summarisation
- AI-optimised SMS
- Research-ready data infrastructure
Primary Care
Community & Mental Health Care
Urgent Care
Acute Trusts
Voluntary & Charity
Neighbourhoods
Meet the Platform Behind Connected Care
Every Aspect Of Care Covered
One platform, Endless possibilities.
Analytics &
Reporting
- Capacity & Demand Management
- QOF & KPI Tracking
- Patient Cohort Management
- Custom Reports & Dashboards
Patient
Communication
- Automated Call:Recall
- Customisable Email & SMS Templates
- Automatic Language Translation
- Integrated into Patient Record
Patient Access &
Interaction
- Digital Concierge
- 24/7 Online Patient Access
- Appointment Self Booking
- Health Data Capture
Appointment
Management
- Shared Appointment Book
- Real-Time Availability Dashboard
- Automated Appointment Reminders
- Integrate Pre-Consultation Forms
Digital Triage &
Disposition
- Single-Use & Ongoing Forms
- Customisable Form Templates
- Triage Inbox & Alarm Triggers
- Intelligent Triage to Clinical Teams
Consultation &
Prescribing
- Digital Consultation Notes
- Medication History & Repeat Management
- Integrated ePrescribing
- Virtual Consultation
Setup &
Configuration
- Organisation Branding
- Configure Patient Pathways
- Appointment Slot Matching
- PACO Asset Library
Caseload
Management
- Document Management
- Smart Case Allocation
- Role-Based Workboards
- Workflow Configuration
Workforce
Optimisation
- User Role Permissions
- Roster & Rota Optimisation
- Talent Management
- Staff Profiles
The PACO Impact
What changes when PACO enters the room – See how we’re making a difference
Danebridge Medical Centre
Easing pressure, automating admin work-load and improving patient access with PACO’s Total Triage within 3 months.
75%
reduction in appointment-related calls (from 90/day to 5-20/day)
14 Hours
of reception time saved with 165 patients self-booking via PACO’s Digital Front Door
Fulwood Green Medical Centre
Enhancing patient engagement with tailored communication and unlocking clinical efficiency within a single day of work using PACO.
40%
patient response rate to targeted QOF campaign within 24 hours
11 Hours
of clinical time saved by reviewing 55 patient health forms instead of face-to-face appointments
38 QOF Points
gained from just 3 hours of working using PACO-powered work
Brownlow Health Medical Centre
Improving care quality and equality across diverse patient populations with tailored and auto-translated campaigns.
15%
Increase in completed asthma reviews
4.5 Hours
of clinical time saved each week
22%
improved response rate from children and non English-speaking patients
Software with a Human Touch
From setup to success, our support, integrations, and services grow with your needs.
Deployment & Training
In-person deployment, guided onboarding, and hand-on training providing confidence from day one
Professional Services
Expert support to help you optimise PACO, streamline operations, and deliver better care
Integrations & API
We work with your tech, not against it. Browse current integrations or request more via our open API
See PACO in Action
Ready to get started? We’ll show you exactly how PACO can fit your team.