Transformation in General Practice cannot occur at scale without giving clinicians and admins the time and headspace to try new models. This can only come through a smart triage, directing the patient to the right resource at the right facility at the right time.

Innovative healthcare software that tackles the challenges facing modern general practice.

How much time could your practice save with PACO every month?


Let us help you care.

After working with Primary Care professionals for many years, we understand that one of the biggest challenges is time!

Time to care for your patients or time to make strategic and operational improvements to your processes.

Patient demand continues to rise, but capacity doesn’t.


  • • Empower data driven decision making  
  • • Analyse and identify key patient cohorts 
  • • Understand practice bottlenecks and how to address them

Comms Hub.

  • • Automate call:recall process with additional real-time insights on the impact of your communications
  • • Automatically coded into your clinical system
  • • Intelligent language translation to the patient preferred language

Quick Send.

• Improved patient and staff experience  

• Controlled access to appointment slots and clinicians  

• Efficiency and automatic coding to patient record 


• Easy configuration of patient led bookings for the correct resources and appointment slot 

• Improved patient experience and reduced DNAs 

• Drive significant reduction in phone calls to practice  

Virtual Consult.

• Consult virtually and in MDT’s without opening your clinical system 

• All coding to patient record is automated  

• All media stored for training and clinical improvement 

Health Forms.

• Capture clinical or admin data directly from patients 

• Automatically populate appointment booking and health record post review 

• Dynamic alerts of patient inputs that cause concerns 

Quick Forms.

• Improved staff experience automatic coding to clinical records from ANY device 

• Reduce admin burden by recording into patients record on the move  

• Fully coded and configured to SNOMED CT codes 

Digital Front Door™.

• Enable your version of digital access easily  

• Configured by the practice offering complete control of what services patients can access, when and how 

• Streamline online access routes and enable faster navigation for patients

Care Navigation.

• Improved staff and patient experience through configured pathways 

• Reduce training needs of new starters 

• Improve efficiency and communications with patients 

Network Appointment Book.

• Ability to manage, book and view all appointments across PCN

• Easily cancel and re-schedule patient’s appointments across network federations

• Communicate changes with patients automatically and allow them to re-book at their convenience

Release Roadmap

We aren't resting on our laurel's. We work around the clock to continuously develop all of our products through many releases to introduce cutting edge technology and create a better user experience.

Academy 1.0

Our original release has since undergone a rebrand & redesign, including an entirely new UX.

Academy 2.0

Our current release. This demo-able is also being used internally by Blinx Solutions.

Academy 2.1

This is just the beginning. Our next release looks integrate Academy into 3rd party products.