Digital Transformation in Urgent Care
Primary Care 24 partners with Blinx Healthcare to launch a next-generation EPR for faster, safer patient care
2-Minute Read • 1st November 2024
NHS service provider, Primary Care 24, has partnered with healthtech supplier, Blinx Healthcare, to deliver an electronic patient record (EPR) for urgent care. Understanding the need for an end-to-end cloud-native EPR that connects health services across urgent care, PACO facilitates the entire patient journey from 111 call to consultation, prescription, performance analytics and integration into the patient’s medical record.Â
Launching at the Urgent Health UK Conference on 5th November 2024, PACO also has integrated telephony, supporting mobile consultations for remote appointments and home visits, ensuring a comprehensive urgent care experience.Â
The way the Blinx team design their products made us want to invest in this partnership. Their platform is intuitive, modern, and importantly, works across systems. We developed PACO together based on what we, the provider, know is needed in this sector. We worked alongside our receptionists, GPs, and nurses, to understand their pathways and the data they need to do their jobs.
Dave Horsfield, CEO, Primary Care 24
Real-Time Reporting & Dashboards:
Monitor live data for smarter decision-making.
Smart Case Allocation:
Advanced algorithms match cases to the right staff members for optimal care delivery within the case priority.
Telephony Integration:
Handle comfort calls and clinician consultations seamlessly.
Health Forms:
Create customised health forms to capture information prior to consultations.
Consultation Screen & Prescribing:
Manage patient interactions and prescriptions all in one place.
Shared Appointment Booking:
Operate specific services across sites - locally, regionally, and nationally - from one Appointment Book
PACO Offers Urgent Care Services
This secure, scalable solution has the ability to roll out healthcare across multiple organisations.Â
We aim to remove barriers between primary, community, and urgent care, making technology an enabler, not an excuse. Collaborating with PC24, we developed PACO – a fast, flexible platform that ensures seamless, connected care across the healthcare ecosystem, delivering timely, effective patient care and boosting staff efficiency.
Gareth Bartlett, CEO and Co-founder, Blinx Healthcare
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