EPR for Community & Urgent Care Providers
PACO 24 is an end-to-end Cloud-Native Electronic Patient Record (EPR), facilitating the
entire patient journey from ‘111’ call request to consultation, prescription, and
integration into the patient’s medical record. With integrated telephony, it supports
mobile consultations for remote appointments and home visits, ensuring a
comprehensive Urgent Care/Out of Hours experience.
Key Features of PACO24
Real-Time Reporting & Dashboards
Monitor live data for smarter decision-making.
Fair Case Assignment
Automated, balanced case distribution ensures timely care.
Smart Case Allocation
Advanced algorithms match cases to the right staff members for optimal care delivery within the case priority.
Telephony Integration
Handle comfort calls and clinician consultations seamlessly.
Quick Send
Easily dispatch emails and SMS campaigns to patients, including documents and health forms.
Health Forms
Create customised health forms to capture information prior to consultations.
Consultation Screen & Prescribing
Manage patient interactions and prescriptions all in one place.
Patient Comfort Calls
Use SMS and health forms to save time and keep patients informed.
Cloud-Based Architecture
Secure, scalable, and accessible from anywhere—ensuring continuous, reliable service.
PACO24 empowers healthcare teams with a cloud-native solution that's fast, flexible, and designed to enhance patient care while improving staff efficiency.
