New Features
Powerful new tools and capabilities added to PACO to help you work smarter and deliver even better care
No New Features
This release has no new features
Improvements
Enhancements that make PACO more intuitive and efficient - Your feedback in action
Quick Send
Document Attachments Now Default to Newest First in Quick Send
When attaching documents in Quick Send, the list now automatically shows the most recent documents first. Previously, it defaulted to sorting by attachment type, which made it harder to find the latest version — especially when documents had similar names (e.g., GP FIT notes).
What this means for you:
The newest documents now appear at the top of the list.
It’s quicker and easier to select the correct file for patients.
This reduces the chance of sending the wrong or outdated document.
File Documents
Configurable File Watch Location for SystmOne Processor
We’ve updated the Blinx SystmOne Processor so that the File Watcher no longer defaults to the installer’s personal “Documents” folder. Users can now configure or change the file watch location after installation. This allows practices to select a shared directory (for example, C:\PACO\Imports) that all users on the device can access.
Previously, when the Processor was installed by an admin or CSU account, it set the watch path to that user’s profile (e.g. C:\Users\john.smith\Documents). Other users logging into the same machine could not access this folder, causing file upload failures.
What this means for you:
Consistent file uploads, regardless of which user is logged into the computer
Easier setup in shared or multi-user environments
Reduced reliance on the installing user’s account and fewer upload errors
Fixes
Resolved bugs to keep PACO running seamlessly when it matters most.
Rocket Bar
Rocketbar message inbox crash fixed
We’ve fixed an issue where opening certain messages in the Rocketbar message inbox caused Rocketbar to crash. These messages now open correctly and reliably.
Previously, specific message types triggered a crash on open. We corrected the handling so affected messages load as expected.
What this means for you:
Fewer interruptions when reviewing patient messages
Consistent, reliable opening of all messages in the inbox
Smoother workflows with less need to restart Rocketbar
Comms Hub
Quick Form Now Opens Correctly in Comms Hub
Previously, when selecting Quick Form in Comms Hub, both Quick Form and Quick Send would open at the same time. This caused confusion, as closing Quick Form would reveal Quick Send still open underneath.
What this means for you:
Selecting Quick Form now only opens the Quick Form window.
The process is smoother and avoids unnecessary duplicate screens.
This reduces confusion and keeps your workflow simple and focused.
Help Us Support You More Effectively
Please continue raising tickets via the Help Desk – it’s the best way to flag issues and help us improve PACO for everyone.
